Effective communication and interpersonal skills are crucial to compete successfully in the business environment. The real key to the effectiveness of professionals is their ability to put their domain knowledge into effective practice. In this context, soft skills have a crucial role to play. If future managers know how to deal with people at the emotional level (peers, subordinates, superiors, clients, suppliers etc.) through Emotional Intelligence (EI), they can build and sustain effective relationships that will result in mutual gain.